Policies

Details on how Springboard lets its properties.

This document is a summary of our Antisocial behaviour policy and procedure, which promotes our commitment to providing a secure and peaceful environment for our customers as well as members of the public who may be affected by incidents involving...

We believe that customer involvement should be set widely in a firmer context, seeking to invite and to address the wider issues that exist within the local communities where we live.

Information on landlord and customer repairing obligations.

Genesis Housing Group is committed to eliminating discrimination and encouraging diversity amongst our workforce and the communities in which we serve.

This code has been put together to ensure the health, safety and welfare of the Associations, its customers, contractors and all third parties.

Information on what to do if a customer has a complaint about our service or wants to appeal about a decision we have taken.