The type of housing we provide to adults with special needs (i.e.
learning disabilities and mental health), ranges from very
independent with visiting staff known as Floating Support, to
schemes that are fully staffed 24 hours a day. We provide
accommodation in the following areas:
- London Boroughs of Redbridge, Tower Hamlets, Newham and Waltham
Forest
- Broxbourne Borough Council, East Hertfordshire District Council
and North Hertfordshire District Council
- Harlow District Council
- Tendring District Council
- Uttlesford District Council
- Epping Forest District Council
- Chelmsford Borough Council
- Colchester Borough Council
- Southend Borough Council
Services provided
Depending on the type of housing allocated and our Supporting
People contracts, our service provision will vary from scheme to
scheme. However, our services will provide:
- Housing management / maintaining tenancies
- Maintenance work that is our responsibility
- Budgeting, finances and benefits
- Advice and support to access local amenities / services
- Dedicated staff teams
Additionally, some schemes may provide:
- Meals services
- Gardening
- Cleaning of communal areas
- Night cover
- Laundry facilities
Customer consultation
We consult our customers on our practices, policies and working
documents, on a range of issues, including:
- How your needs are assessed
- How your support needs are met
- How we deal with health and safety matters
- How we protect vulnerable people from potential abuse
- How we promote diversity
- How we deal with complaints
If you would like more information about our accommodation for
people with special needs, please contact a member of our Support
Administration team on 020 8548 2518 or email:
SElmore@springboardha.org.uk