General needs housing


Springboard has a range of general needs accommodation mainly located throughout East London, Essex and Hertfordshire.


Customers in the Essex and Hertfordshire areas



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See who is in the housing management team (pdf, 5.21Mb) in Essex.

Customers in the Herts. area may contact their housing manager by calling:

01923 219 340
.


East London customers


The East London general needs housing team now come under PCHA. They manage all properties both for Springboard and PCHA within East London and North London and are based at Springboard House.

For all housing management enquiries (including rent queries), please call PCHA's Housing contact centre on 020 8451 8000 (select option 3).


If you are a Springboard customer and live in Newham, Waltham Forest or Haringey - the position of housing manager is currently vacant. Until a replacement officer is recruited, customers are advised to call the number above for the Housing contact centre.


If you are a Springboard customer and live in Tower Hamlets, or you live in Proton or Neutron Towers - your housing manager is Kemi Oduguwa.
If you are a Springboard customer and live in Havering, Barking and Dagenham or Redbridge - your housing manager is Stephen Harley.

Wish to become a Springboard customer?

As with most housing associations that operate in these areas, we no longer accept applications directly from the public. So if you are interested in renting a Springboard home, you need to register with your local council. In some exceptional cases you can apply to us directly, for example where we find the demand for a property is low. We will advertise any of these vacancies on our website and often in the local press.

Local council nomination


When you contact your local council they will assess your needs and decide if they can accept you for housing. You have to apply to the local council where you live. Some councils will however allow you to apply if you work in their area.

If you are nominated to us, a member of our staff will contact you and let you know what accommodation we have available that is suited to your needs. Our rents are affordable to those on low incomes.


Choice based lettings


Choice based lettings is a system that lets you choose the property that you would like to live in rather than someone else choosing it for you.

The boroughs of Newham, Redbridge, Waltham Forest, Havering and Barking and Dagenham all operate a choice based lettings system which is run by the 'East London Lettings Company' (ELLC).

ELLC advertises affordable rented housing that is available in all of these areas. If you are on the housing register with one of these councils, and your registration is not deferred, you can bid for a property that matches your registration category and your property needs. If you are unsure, your council will be able to tell you what your registration category is.

For more information you can visit the ELLC website at: www.ellcchoicehomes.org.uk

Other councils that operate a choice based lettings scheme in areas where we have accommodation include: