Springboard operates a floating support service in the areas of
Redbridge, Newham, East Herts , (inc.
Broxbourne and Hertfordshire),
Colchester, Chelmsford
and Uttlesford.
What is a floating support
service?
This is a service which offers you support if you need some help in
managing your tenancy, helping you to stay in your home and the
local community. Our floating support service generally involves a
worker visiting you at home to offer practical and emotional
support.
What can the scheme help me with?
Our Floating Support Workers can help you to:
- Budget your income and work out what you can
spend
- Claim benefits
- Keep your tenancy in good order
- Deal with disputes with
neighbours
- Liaise with other
agencies
- Take up social/educational and training
opportunities
- Develop daily living skills
- Be as independent as possible in your
home
Things that our Floating Support Workers will
not do include:
- Carrying out any nursing duties
- Formal counselling
- Assisting with personal hygiene, bathing
etc
- Cleaning
Who can apply?
- People aged 16 - 65 years old
- People living alone or with children or with a
partner or adult who has mental health problems, learning
disabilities or difficulties and who is unable to provide
support
- Individuals who have no other means of
support
- Those who have a history of mental illness and have
low care needs
- Applicants must receive or be entitled to housing
benefit in order to meet the rent, or have the means to pay the
full rent from their own resources
How much will this service
cost?
Between £20 - £60 per hour however funding is available for those
on Housing Benefit through Supporting People. In the areas listed
above we operate under Supporting People contracts and no cost is
levied to those on benefits. It is also possible for a customer to
buy into the service themselves; this would be through a
self-referral.
How can I apply?
To find out if you qualify for floating support or to discuss a
referral, please approach your local Social Services team. All of
the referrals that we receive are assessed.
What will happen then?
When we receive a referral we will carry out an assessment to see
if we can help. We will then decide if we can offer you a place on
the scheme.
The Floating Support Worker will make appointments with you to
offer you help and advice. Then when you are able to manage your
tenancy without help, we will end the service and your Housing
Officer will offer normal advice and assistance as and when
required.
If you would like to know more about Springboard's floating support
service then please contact Ron Syrett, Project Manager on 01992
650724 or email rsyrett@springboardha.org.uk